Quick answer

A pet ICE card ("In Case of Emergency") is a wallet-sized card stating that you have pets at home, who should care for them, and how to reach that person. It exists for one scenario: you are unable to speak for yourself, and someone needs to know an animal is waiting.

The scenario it is built for

If you are in an accident and taken to hospital, the people around you have no way of knowing that a dog is shut in your kitchen or a cat is expecting food that evening. Nobody will search your home. Nobody will check your phone.

An ICE card is found where emergency responders already look — in your wallet, with your ID.

What to put on it

Keep it short enough to read at a glance:

  • "I have pets at home" in bold at the top
  • How many and what kind — "2 cats, 1 dog"
  • Where they are — your address
  • Primary emergency carer: name and mobile number
  • Backup carer: name and mobile number
  • Vet practice: name and phone number
  • Any critical medical need — "diabetic cat, insulin twice daily"

Do not put a full care routine on it. This card exists to get a competent person through your door; the detail belongs in the instructions you leave at home.

Where to keep it

The card only works if it is found:

  • In your wallet, next to your ID or bank card
  • A second copy in your car, in the glovebox or on the sun visor
  • A photo of it saved as your phone lock screen or in your phone's medical ID
  • A note on your fridge, for anyone who does make it inside

Tell your emergency carer that the card names them — being listed is not the same as agreeing.

Keep it current

An ICE card with a friend's old number is worse than none, because it burns the one call someone will make on your behalf. Re-check it whenever you move, change vet, or when the person named moves away.

Quick checklist

  • "I have pets at home" clearly stated
  • Number and type of pets
  • Your home address
  • Primary emergency carer and number
  • Backup carer and number
  • Vet practice and number
  • Critical medical needs
  • A copy in your wallet, car and on your phone